Reference

How BD Baee Handles Your Personal Information

Your account details, payment records, and session data are handled with clear rules — not guesswork. This policy explains exactly what we collect, why we collect it, and what you can do about it.

bKash & Nagad payment data protectedAccount access via secure OTPData request available anytimeRocket transaction records securedBangladesh-region eligibility applies
BD Baee How BD Baee Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

Payment Data Security bKash, Nagad, and Rocket transaction references are stored in encrypted form. We never hold your full wallet PIN or mobile banking password — only the reference needed to match your deposit.
Cookie Controls We use session cookies for login state and preference cookies for language and display settings. You can block non-essential cookies in your browser without affecting account login or payment flows.
Account Access Verification Every login triggers an OTP sent to your registered number. If you receive an OTP you did not request, contact us immediately via live chat so we can lock the session.
Data Retention and Deletion Account data is kept while your account is active and for a period after closure as required by applicable rules in your eligible region. Submit a deletion request and we will confirm the timeline in writing.
PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Open the chat widget from any page on BD Baee to raise a data query directly with our support team. Available during platform operating hours.
Email Support Send your data access or deletion request by email. Include your registered contact number so we can verify your account before acting on the request.
Account Settings Log in, go to Account Settings, and use the Privacy section to review stored details, update your contact information, or submit a data correction request.

Common Questions About Your Privacy Rights

We collect your name, mobile number, and the wallet reference for whichever payment method you use — bKash, Nagad, or Rocket. Device and session data is also logged for security purposes.

Yes. Send a data access request via email or through the Privacy section in Account Settings. We will verify your identity first, then provide a summary of stored information within a reasonable timeframe.

Submit a deletion request through Account Settings or by email. Some data may be retained for the period required under applicable rules in your eligible region before full deletion is completed.

Payment references are used only to match your deposit or withdrawal to your account. We do not sell or share wallet identifiers with third-party marketers or unrelated services.

Your active account data is deactivated immediately. Transaction records may be retained for a defined period as required by the regulations applicable to your eligible region, then deleted.

Contact us immediately via live chat on BD Baee. We can lock your session, review recent login activity, and walk you through securing your registered mobile number and OTP settings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.